This policy explains what we collect, why we collect it, and how we protect it.

1) Who we are

RentTrust provides rental tenancy setup, rent payment tools, and related features for landlords, tenants, and agents.

2) What we collect

We collect only what is necessary:

• Phone number (for login and access)
• Basic profile details such as name
• Tenancy details such as property and schedule data
• Payment and ledger data such as amounts, timestamps, and status
• Device and diagnostic data for reliability and performance

3) Bank details & payouts

If you link a bank account, it is used only for payout processing. Your bank details are not shared with other users.

4) How we use data

• Authenticate users and prevent fraud
• Create and manage tenancies
• Process payments and generate records
• Send essential notifications such as OTPs and important updates
• Improve system performance and security

5) Sharing

We do not sell your data. Limited data may be shared with service providers such as payment partners, hosting providers, and SMS services only to operate the platform.

6) Retention

Data is retained only as long as necessary to provide the service and comply with legal obligations.

7) Security

We use security controls and monitoring, but no system is completely secure. Users should keep their access credentials safe.

8) Your rights

You may request access, correction, or deletion of your data where applicable.

9) Updates

This policy may be updated from time to time. The latest version will always be shown in the app and website.

10) Contact

For privacy-related questions, please contact the RentTrust team via the support channel in the app.